professional directory | jobs | Pakistan

customer support representative

2 years
full time
25000 PKR month
more than 60 days ago
Customer Support Officer

Obtains client information by answering telephone calls interviewing clients verifying information.
• Determines eligibility by comparing client information to requirements.
• Establishes policies by entering client information confirming pricing.
• Informs clients by explaining procedures answering questions satisfying customer concerns
• Maintains and improves quality results by adhering to standards and guidelines recommending improved procedures.
Preferred Skill Set
• Excellent customer relation skills
• Excellent verbal communication and comprehension
• Neutral or non-inflicted American or British accent
• Basic computer, Internet search and written communication skills
Suitable Profile
• Preferably, graduate level educational background
• Experience in handling international clients via telephone, email and live chat
• Candidates with foreign education and experience are also encouraged to apply

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